An Extra Mile Goes a Long Way — From Maryland to Florida!

By  Dr. Sharon Colvin-Johnson

On June 12-13, I attended the Florida Dental Convention (FDC) for the first time. During the convention, I had the privilege to serve as a speaker host. My experience during the entire process — registering for FDC; inquiring about volunteering as a speaker host; acquiring the continuing education credit that I needed; and attending the most fun and exciting convention party on Friday — would not have run so smoothly if it wasn’t for the FDA’s Director of Member Relations, Ms. Kerry Gomez-Rios, and her navigational assistance.

Currently, I’m a member of the Maryland State Dental Association (MSDA), but I will be relocating to the Sarasota-Lakewood Ranch, Fla. area in July/August. The MSDA’s membership coordinator, Ms. Kim Dresser, put me in contact with Ms. Gomez-Rios — and I’ve had the best experience with a state dental association that I’ve ever had in my 31 years in organized dentistry! Ms. Gomez-Rios then directed me to those who will be instrumental in my transition to Florida. During FDC, she suggested meetings and events that would put me in contact with the key players in organized dentistry.

I’m so happy that I had the opportunity to connect with the FDA at this year’s convention. I’m especially thankful for Ms. Gomez-Rios and her “extra mile” efforts to help me to feel “at home” with the FDA.

Disability Overhead Insurance — Protect Your Practice!

By Dan Zottoli, Director of Sales – Atlantic Coast, FDA Services Inc.  

How hard have you worked to build your business? I would assume that all of you answered that in your head and came up with, “I WORK HARD!” Now, what if you became ill or injured and could no longer work? So much time, money and effort was spent building your practice — how do you protect what you have built to ensure that your practice can survive if something should happen to you and prevents you from seeing your patients?

Disability overhead insurance is designed to pay the practice expenses in the event that the dentist becomes disabled. Unlike personal disability insurance, disability overhead insurance policies are shorter in term. They are designed to pay a benefit for 12-24 months (in most cases) to keep the practice current on its financial obligations in the event a dentist becomes disabled. The idea behind this type of policy is simple. If you became disabled, you need money coming in until you develop a strategy for your next move. The duration of a disability will vary from case to case. By having cash coming in from a disability overhead insurance policy, you will have the time to determine whether you will be back to work or in permanent disability situations, when you will be back to work, whether to sell the practice or get an associate to come in to see the patients.

There are many factors to consider when looking at disability overhead insurance. The most important factor is finding the right agent to assist that can explain and clarify the details of each company. The FDA Services’ experienced staff is ready to get to work for you. For more information, contact FDA Services at 800.877.7597 or insurance@fdaservices.com.

5 Things Every Florida Dentist Should Know About Records


By Graham Nicol, Esq., Health Care Risk Manager, Board Certified Specialist (Health Law)

1. Records are evidence (exculpatory or damaging).

2. They must be kept a minimum of four years post-treatment, but preferably at least seven years (statute of repose for medical malpractice).

3. They should contain an entry every time an examination, treatment or dispensing of drugs occurs.

4. They document the doctor who is primarily responsible for all dental treatment regardless of who actually did it.

5. If you get in trouble with the Florida Board of Dentistry, a count for “failure to keep adequate records” will be alleged.


This blog is for informational purposes only and is not intended to be a substitute for professional legal advice. If you have a specific concern or need legal advice regarding your dental practice, you should contact a qualified attorney.

What to do When the Media Calls

By Moore Communications Group

Media attention is a valuable tool to garner free publicity and allow you to deliver your message to a large audience. However, an unexpected phone call from a reporter asking for a statement or an interview can be nerve-wracking. Don’t let it be — always look at a media request as an opportunity. So, what do you do when the media calls?

Here are five quick tips on handling a media call:

1. Be courteous.

Don’t view reporters as the enemy. Most are simply trying to do their job, get the story and package it for distribution. Always be professional and polite as every media call presents an opportunity to tell your story.

2. Be sure what you say is accurate.

If you are unsure of how to answer a question, it’s OK to say “I don’t know, but I’ll make sure I get you that information. What is your deadline?” Don’t rush to say the first thing that comes to your mind if you are caught off guard. Wrong information is more harmful than providing no information.

3. Be mindful if you’re the right person to respond.

If you’re uncomfortable providing a statement, we encourage you to reach out to the FDA for further assistance. The FDA along with its communications agency, Moore Communications Group, is happy to be a resource to both you and the inquiring media outlet. Simply ask for the reporter’s information, the deadline and let them know someone will be in touch with them shortly.

4. Be cognizant of deadlines.

Remember that media is often working on stories that will air or print within 24-48 hours of the request. If you do refer them to the FDA, don’t wait to pass along the information. Do so immediately so we can take advantage of the opportunity and respond within the deadline.

5. Use the FDA as your media resource.

The FDA and Moore Communications Group are here to serve as a resource whenever the media calls. Whether it’s coordinating a statement or helping you prepare for an interview, we are happy to help you deliver the best message possible.​

Remember, a request or call from a media outlet is a great thing! Above all, it’s an opportunity to share our message with the world around us. If you need assistance with a media request, please contact the FDA Director of Communications Jill Runyan at 850.350.7113 or jrunyan@floridadental.org.