Handling Requests for Refunds in the Dental Practice Setting

Nichole M. Pieters, MS, RN,CPHRM, Patient Safety Risk Manager II, The Doctors Company, Part of TDC Group Patient requests for a service refund may be driven by many factors, including dissatisfaction with care, changes in financial circumstances, second thoughts about…

New Issue of Today’s FDA is Available to Read Online NOW!

The 2025 Jan/Feb issue of Today’s FDA is available online for Florida Dental Association (FDA) members NOW! Check it out for a great article, Wellness for the Win: Reclaiming Balance in Dentistry, as well as ADA Wellness programs and Preventive Mental Care.…

ADA Wellness Ambassador Program

The American Dental Association (ADA) launched the Wellness Ambassador Program in 2022 to raise awareness about support services available to dentists facing health/wellness challenges. Wellness Ambassadors are a diverse group of dentists representing various practice types, specialties, ages, and districts.…