Generally, I am not a fan of an infomercial and a great deal of this book revolves around how to use a proprietary device, the Smile Light MDP, with your own cell phone to make dental photographs.
That knee-jerk reaction out of the way, it is possible there is no device similar to the Smile Light MDP available and the book does a fair-handed job of comparing dental photography using a conventional digital camera and all of its attendant gear to making those photographs with your cell phone, the MDP device and a few other pieces of kit, the mirrors and retractors needed for either type means of capturing the images.
By Joe Anne Hart, FDA Chief Legislative Officer Dentistry continues to evolve and change as innovation progresses and technology advances. As this happens, it is important for individuals who have authority to change policies that may affect the way you practice dentistry be aware of the importance of education and training in dentistry. Let us look at why it is important for YOU – as a member of the American Dental Association (ADA) and the Florida Dental Association (FDA) – to advocate for your profession.
If you are silent, then others who may not share your interest, will have a louder voice and influence over elected officials impacting your profession.
You are the dental expert – use your voice to help educate elected officials (local, state and federal) on policies that will have an impact on your patients and your profession.
People do not understand the level of training required to practice as a licensed dentist. Do not leave your skill level to the imagination of others – be vocal about your profession.
Invest in your profession and reap the benefits of knowing and understanding how the FDA and the ADA represent your interests.
There are national groups spending time and money advocating to change the way dentistry is practiced. You must be pro-active and develop relationships with your elected leaders, who will come to you first as their dental resource.
Dentistry is not a technical license – it is a comprehensive dental degree provided to those who are proficient in comprehensive dentistry, and later afforded the privilege of acquiring a dental license to practice.
Scope of practice is pitched as a solution when groups try to address access to care issues – it is important for policymakers to get the facts about why expanding scope may have a negative impact on patient care.
For the FDA to be effective, we must speak with one voice. Participating in events like Dentists’ Day on the Hill, shows legislators that you believe in your profession and are willing to get involved to protect it.
Investing in your profession by becoming a member of the Florida Dental Association Political Action Committee (FDAPAC) Century Club helps secure resources to support dental-friendly candidates.
And last, but not least …If you are not at the table, then you are on the menu. The FDA works every day to ensure you have representation at the table and that policies are thoroughly vetted and debated at all levels of government. We cannot do this without YOU! Don’t sit on the sidelines as a spectator. Take an active role and advocate for your profession!
The 2022 July/August issue of Today’s FDA is available online for Florida Dental Association (FDA) members NOW! Check it out for great articles about peer review – an exclusive FDA member benefit, how to create an emergency action plan for your dental practice and tips for being the most interesting person in the world when it comes to contacting your legislators about issues that are important to you. So, what are you waiting for? Head to floridadental.org/publications or just click the cover image below to read the issue.
If you’re looking for ways to generate new patients for your dental practice by using Google, you may have heard of Google Ads. Google Pay-Per-Click (PPC) is a simple method for your practice website to appear when a prospective patient searches and convert them into a valuable patient.
What is Google PPC Advertising and How Does it Work?
Google Ads are based around keywords that businesses bid on so they can show up at the top of a search result. Whoever bids the most money for key phrases will show up as the first result (up to four results are shown) with the small “Ad” indication. Every time one of these ads are clicked on Google’s Search Engine Results Page (SERP), the business pays a preset fee.
For example, a dental practice may use the phrase “Family Dentist” so they can show up as the first result when a patient searches for “Family dentist Tallahassee Florida.”
Google Advertising is a form of pull marketing, which means that Google Ads target patients with a goal in mind who are trying to find a certain service or product. It is also conversion-driven, meaning that the end goal is to “convert” searchers from potential patients to actual paying patients. As such, you can theme your Google Ads around services or a general goal.
PPC advertising gets you in front of the patients you want because you can build a unique audience based on demographics, along with specific geographical areas you want to target.
Do Google Ads Work for Dentists?
Google Advertising is one of the most effective ways to reach your potential patients at the exact moment they are searching for certain keywords.
How Do I Get Started with Google PPC?
Work with your marketing partner to discuss your PPC goals. A few factors to consider when building your strategy are:
Services that generate revenue for your practice.
Services you’d like to promote.
What kind of patients you’d like to target.
Establishing a Sustainable Budget
Dentists that invest a minimum of $1,500 per monthly ad campaign see more calls, contact forms and scheduled appointments. Data will show that prospective patients are consistently searching for keywords related to dentistry at all hours of the day. The higher the budget you set, the more clicks you will receive.
We are at a critical moment for the dental profession. What we do now, or what we don’t do, will define the entire profession of dentistry for decades to come. The pandemic has brought unprecedented disruption to our personal and professional lives, but it’s really what comes next that is the game changer. What’s approaching us is not just a guess. We have seen and will continue to see major acceleration in several trends that will have a profound impact on the profession.
The future is now being painted clearly and several factors once thought to be short-lived fads are now well established trends. From the patient’s perspective, we know that there is a shift in the mindset of how patients are perceiving health care overall. This includes dentistry and is particularly common amongst millennials. This phenomenon coupled with intensified consumerism and public and private insurance replacing the self-pay market is leading to a change in patient base. This will challenge our previous outlook when we analyze the future consumers of our dental care services.
Furthermore, we know that practice modality is transforming at a dramatic pace. This is fueled by the transition of the dental workforce to a younger, more diverse generation that will soon assume their roles as the new recognized dental care providers in the next decade. A decreasing percentage of dentists own their practice. Most dentists in Florida and much of the U.S. now practice in groups, with solo practice slowly disappearing (figure 1). More and more dentists are joining dental support organizations (DSOs) and a conservative estimate is that 15 percent of Florida dentists practice in these models, much higher than the U.S. average. As millennial and Gen X dentists replace baby-boomers, these trends will continue to intensify.
The educational format has also shifted to an integrated and holistic approach to patient care. Dentistry has been very successful in supporting the thought processes of wellness and prevention. This has become the main focus of the general public’s expectations for their individual wellness. However, we also need to acknowledge that our current system of dental care financing and delivery is not serving all Americans. We know that half of the U.S. population is not going to the dentist regularly and that cost barriers are the biggest reason why. Although we have made vast improvements over the last two decades in many aspects of children’s oral health, we have little progress to show when it comes to oral health for adults and seniors. In fact, income and race disparities are widening among adults and seniors for several indicators of oral health and access to care.
What is all this leading to? It brings us to a critical point for our profession. What we do now, or choose not to do, is critical to our future. Are we ready to accept that practice models are evolving and, inevitably, dentistry will too, like all other health care professions? Are we ready to advocate for policies that will work toward finding a routine dentist for all Americans? Are we ready to transition dentistry into a core component of primary care in order to align with the conversion to a holistic approach to patient care that we’re seeing within the educational format? Changes like these have the potential to grant access to primary care dental providers to millions of Americans. If the answer is ‘yes’ to these questions, then the ADA and FDA will need to shift priorities in terms of how we support dentists and what we emphasize in our advocacy efforts.
This is a time for bold and defined leadership. You have heard both of us say that what is in the windshield is much more critical than what is in the rear-view mirror. The scenery around us will continue to change whether we move or not. The question is, are we choosing to move forward, or stand by and watch it all happen? Our profession is at a crossroads and our view through the windshield is vastly different than what’s staring back at us in the rear view mirror. We must ask ourselves: are we ready to embrace a bold new vision for the dental profession, or are we going to sit back and watch as change happens around us?
Do you want to know more about social media marketing for yourself or your practice? Have you wondered what to post or how to cater to the audience you’re trying to foster on your social media pages? Did you know that new patients are more likely to respond positively to personable posts that draw emotion rather than clinical posts about dentistry? All these questions and more are answered in this episode of “Chew on This” with FDA Executive Director Drew Eason and special guest, FDA member dentist, Dr. Joshua Golden. Dr. Golden is a social media influencer who shares his knowledge about successful social media from a dental perspective. This is an episode you won’t want to miss! Watch it now.
Bringing in an associate can be intimidating. You’ve built your practice’s reputation on a certain style of care and may have known some of your patients for decades. You want to know that Mrs. Smith will get the same quality and level of care she’s come to expect, regardless of which dentist she sees in your office.
So what makes an associate “right” for your practice and patients?
Every week at ADA Practice Transitions (ADAPT), I speak with owners looking to hire an associate or sell their practice. Many insist that any associate coming to work for them must have at least two to five years’ experience. Too often, this means that they refuse to even consider a dentist who would otherwise be a perfect fit.
At ADAPT, we strive to connect doctors who can work well together and respect each others’ professional decision-making. While experience is important, skills can ultimately be trained. Underlying personality traits cannot.
Sometimes it’s best to hire someone who has the right attitude, approach and personality for your practice, then help them gain experience under your tutelage.
Let’s explore why a doctor with a little less experience can be a great asset to your practice.
Train them to your best practices
Recently graduated doctors often come with a clean slate. They haven’t learned any bad habits and are typically laser-focused on achieving perfection.
Meanwhile, you have spent decades developing your own best practices. You know exactly what to do when conditions dictate that a crown margin must be placed in a somewhat “less than ideal” location, a canal is blocked out or a tooth is broken off at the gingival level. Young professionals crave opportunities to learn these things from an experienced doctor, and you can mold them to your best practices. Yes, they may initially take longer, but patience will pay off. And watching someone grow into their career — and themselves — can be incredibly rewarding.
Get up-to-date about the latest evidence and technology
Even the most diligent doctor has limited time for continuing education.
A recent graduate who has devoted the last four years to learning best practices and studying the research can help you stay current on providing evidence-based care and understanding new technologies.
Support independent dentistry
While 86% of graduating dental students say they want to own their own practice within 10 years, many turn to dental support organizations (DSOs) for their first dental jobs. Some owners bemoan this fact, stating that the training early-career professionals receive in DSOs is not ideal for developing the clinical skills owners value. Even so, many of these same owners refuse to hire anyone with less than five years of experience.
This begs the question: Where do owners expect new graduates to gain that initial experience?
The reality is that DSOs are generally eager to hire new graduates. DSOs can be a fantastic place for young dentists to build their skills while earning a steady paycheck. Owners need to either embrace this model or take matters into their own hands and hire (and train) a recent grad to their specifications.
Young dentists have to get hands-on experience somewhere. Why not in your practice?
Gain a new perspective — and revenue
A new dentist can provide an outsider’s perspective and fresh energy that may enable you to grow the practice. They might offer a treatment you currently refer out, or be able to take over some of the “bread and butter” dentistry to free up your time for more complicated treatments.
Be sure to discuss your intentions with any prospective hire to ensure you’re on the same page.
Plan ahead for your own retirement
Many dentists plan a long, gradual path to retirement. I help some create an “associate-to-owner” pathway, in which both sides agree to a timeline during which the senior dentist sells the practice to the junior dentist.
Other owners find themselves scrambling to sell after an injury or illness. Too often, this leads to practice closures.
Hiring an associate helps future-proof your practice as you’ll already have an in-house dentist who can provide continuity of care to your patients.
Think of hiring as a long-term endeavor. Seek the right person to work with your staff and care for your patients for years to come, rather than seeking someone with a preconceived amount of experience.
To create a free ADA Practice Transitions profile and be matched with dentists who share your approach, visit adapracticetransitions.com
It is crucial to get a test result for a pathogen quickly, lest someone continue in their daily lives infecting others. Delays in testing have undoubtedly exacerbated the COVID-19 pandemic.
Unfortunately, the most accurate COVID-19 test often takes 24 hours or longer to return results from a lab.
At-home test kits offer results in minutes but are far less accurate.
However, researchers at the University of Florida (UF) have helped to develop a COVID-19 testing device that can detect coronavirus infection in as little as 30 seconds. The testing device is just as sensitive and accurate as a PCR or polymerase chain reaction test, the gold standard of testing. UF researchers are now working with scientists at National Yang Ming Chiao Tung University in Taiwan.
Researchers say the device could transform public health officials’ ability to quickly detect and respond to the coronavirus or the next pandemic.
UF has entered into a licensing agreement with a New Jersey company, Houndstoothe Analytics. They hope to ultimately manufacture and sell the device, not just to medical professionals but also to consumers.
According to a recent peer-reviewed study published by UF researchers, the device boasts a 90 percent accuracy rating and comparable sensitivity to that of a PCR test.
The device is not yet approved by the U.S. Food and Drug Administration. Researchers say they must first ensure that test results are not abstracted by cross-contamination. This analysis is ongoing as researchers work to identify other pathogens that might be found in the mouth and saliva that could precipitate contagion, such as other coronaviruses, staph infections, the flu, pneumonia and 20 others.
The hand-held apparatus is powered by a 9-volt battery and uses an inexpensive test strip, similar to those used in blood glucose meters. Coronavirus antibodies are attached to a gold-plated film at the tip of the device. The test strip is placed on the tongue to collect a tiny sample of saliva. The test strip is then inserted into a reader connected to a circuit board that houses the “brains” of the device.
If someone is infected, the coronavirus in the saliva binds with the antibodies and begins to dart around as they are prodded by two electrical pulses produced by a unique transistor. A higher concentration of coronavirus changes the electrical conductance of the sample which alters the voltage of the electrical pulses.
The voltage signal is amplified a million times and converted to a numerical value, which is essentially the sample’s electrochemical fingerprint. That value indicates a positive or negative result. A low value indicates a higher proportion of the virus detected within the sample. Researchers say the device’s ability to quantify viral and antibody load makes it especially useful for clinical purposes.
Esquivel-Upshaw confirms that the product can be constructed for less than $50. In contrast, PCR test equipment can cost thousands.
The research team also is studying its ability to detect specific proteins that could be used to diagnose other illnesses, including cancer, a heart attack and immune health.
Ren notes that he finds inspiration for his work in the recent death of his wife which was unrelated to COVID-19. [SL1] He connects his grief to the mourning of the rest of the world amidst the COVID-19 pandemic.
“Almost a million people have died of COVID” in the United States, Ren said. “Those are so many tragedies. Old people. Young people. You name it. I said, ‘No, that’s it.’ That is too much.”
He told of several institutions working on devices that use a field effect transistor (FET) like that found in the COVID-19 testing device his team is developing. Even so, those devices are made for one-time use. The sample is applied directly to the FET, so the transistor is no longer usable and must be discarded.
Ren states that the expendable nature of those devices makes them expensive and impractical for mass testing.
The UF device is unique in its structure due to the separation of the transistor from the sample, like blood glucose meters that use test strips to collect a drop of blood after a lancet pierces a finger. This innovation sets the device apart from the rest in both affordability and ease of use.
Ren proposes that the device could be a crucial advancement in testing for venues with large crowds, such as concerts, sporting events or classrooms. Researchers say the unit would also potentially provide access to inexpensive and accurate testing in rural areas and developing nations.
Researchers also discussed the limitless opportunities for personal usage of the device such as parties, events, and other gatherings.
“Yes or no. You’re infected or not infected. You get the answer right away,” said Ren.
Driven by a team of technical experts, incident responders, forensic specialists, and security engineers, Coalition provides security across the lifecycle of a business, elevating the ability to respond to bad actors, including a security support center to help prevent attacks before they happen — and respond more effectively if they do.
From ransomware to reputational impacts, CIR solved 46% of incidents reported to Coalition last year — without additional costs or using up policyholder deductibles. Even more consequential, CIR helped many policyholders prevent cyber incidents last year, as Coalition’s insureds experience less than one-third the frequency of claims compared to the broader cyber insurance market (based on 2020 and 2021 National Association of Insurance Commissioners [NAIC] report data).
The incident timeline: investigate, remediate, communicate
When a cyber incident does occur, policyholders should be encouraged to report the incident to their insurance provider immediately.
Reporting an incident gets the ball rolling and alerts all necessary vendors and experts to mobilize, with the goal of reducing the overall impact of the incident. Coalition’s Claims team responds immediately to help determine what services to activate, from forensics specialists to a breach coach, and/or a PR firm to manage crisis communications.
The Coalition team will walk an insured through an investigation and remediation of the incident, while also working on all points of critical communication simultaneously. Here’s the Coalition Incident Response timeline as seen through an investigate-remediate-communicate lens:
Investigate what happened, to determine the tactics and techniques used by the threat actor during the incident. Building off of the insured’s Active Risk Assessment — a scan of how the insured’s network is seen on the dark web, so all vulnerabilities are visible — CIR collects and analyzes forensic artifacts and system logs to dive into what vulnerabilities may have enabled the incident and how the business can react to protect itself. This includes determining if the business has available backups and utilizing tools to have oversight and block the threat actors from gaining more access. Were any previous vulnerabilities noted and not patched? Were all the potential protections implemented in good time? While Coalition’s in-house team leads the investigation of the cyber incident, based on its complexity, third-party specialists could be also called in to supplement Coalition’s expertise.
Remediate for both the short- and long term. While remediation steps are informed by the investigation, this step happens alongside the investigation. The goal here is to act quickly in order to minimize the damage. CIR recommendations will be based on what is known and learned about the business, as well as on protection implementations recommended to them during earlier stages of the Active Insurance life cycle. For example, if the business has viable backups in place for all of their critical data, CIR can guide the business through a process that avoids interacting with the bad actor and gets them back online more quickly. As a general rule of thumb, offline backups offer the greatest chance of survival during a cyber incident, because they’re unreachable to the threat actor. Online backups are often also seized or locked up by the threat actors along with your network. The CIR team guides insureds through the entire process of restoring from backup, from negotiation, to testing encrypted data, and finally (if necessary) paying the threat actors for a decryption key to regain control of the network. Remediation is also a time during which CIR will make network recommendations for the future. These may include:
Multi-factor authentication (MFA), the electronic authentication of two or more pieces of evidence in order to be granted access to a website or application
Endpoint detection response (EDR), software installed on all servers and endpoints, designed to stop ransomware and identify unusual behavior in an application
Network segmentation, a strategy that provides limited network access to employees, based on job qualifications, tasks or seniority. This helps businesses reduce network access.
Communicate the technical details. CIR will act as the business’s technical expert during the incident’s communication process. This includes communicating with the bad actors if necessary, but also providing the appropriate technical detail to include in internal and external communications about the incident. For example, depending on the regulatory laws in effect in the states in which the business operates, CIR will provide guidance on what needs to be communicated to anyone with breached data. CIR can also work with the policyholder to provide an accurate understanding of how much the claim will cost based on the remediation necessary and forensic investigation that took place.
Very often during and after a cyber incident, it’s important to engage a special public relations firm that deals with cyber incidents and their crisis communications needs. Coalition’s cyber coverage includes this service, and such a team is engaged if necessary by the CIR team as well.
Coalition Incident Response is active
Coalition’s Active Insurance goes beyond a cyber insurance standard, playing an integrated role in your business’ cybersecurity across its lifecycle. It’s like combining the safety features of a vehicle — reverse backup sensors or automatic braking — with the post-accident coverage.
Coalition’s Active Insurance approach consists of Active Risk Assessment, which takes place before the policy is written, Active Protection during the policyholder period, and Active Response, a post-breach response. All three phases of this lifecycle provide a continuous feedback loop of the business’ current risk level and vulnerabilities.
To report a cyber incident, Coalition policyholders can reach CIR here.
Do you ever wonder what drives the cost of dental supplies? Want to know how to best keep supply costs low or if we should expect another shortage of personal protective equipment? Were you aware that all Florida Dental Association (FDA) members are part of a group purchasing organization and eligible for exclusive discounts?
FDA Executive Director Drew Eason gets answers to all these questions and more during his “Chew on This” interview with representatives of TDSC.com, powered by Henry Schein. Watch the interview!
Learn more by visiting TDSC.com and, if you’re attending FDC 2022, stop by the TDSC booth (Booth 430) to meet the TDSC team and play a game to win.
The May/June 2022 issue of Today’s FDA is available online for FDA members NOW! Check it out for great articles about the Florida Dental Convention (FDC) and what to know before you go, artificial intelligence (AI) in today’s dentistry and, of course, special edition FDC speaker previews. So, what are you waiting for? Head to floridadental.org/publications or just click the cover image below to read the issue.
June marks the beginning of the Atlantic hurricane season. Be prepared for the 2022 hurricane season thanks to the FDAS’ 2022 hurricane guide! Check out articles about disaster preparedness, loss or damage, insurance resources, claims and what to do after the storm.