HR And The Real Cost Of Avoiding Difficult Conversations

By David Rice, DDS I’m betting you didn’t go to dental school expecting to become a full-time people manager. Reality is, I’m also betting that’s exactly what most days feel like. See if this sounds familiar. It’s what my team…

How to Retain Top-Tier Dental Hygienists and Assistants

By Founder and CEO of eCardWidget Tim Badolato A busy dental practice doesn’t have spare bandwidth for turnover. Every time a hygienist or assistant leaves, the schedule gets thinner, the remaining team picks up the load, and the recruiting cycle…

Get Visible and Credible: How Dental Practices Win in Local Search

By: Leonard (Len) Tau, DMDFDC 2026 Speaker When a patient searches “best dentist near me,” the practices that show up first aren’t just lucky. They’ve worked intentionally to be found and trusted online.In today’s world, most patients form their first…

The Ultimate New Patient Experience: Practice Systems That Get to “Yes”

This article was first published in the January-February 2026 issue of Today's FDA By David Rice, DDS The Florida Dental Association’s (FDA) November/December 2025 article … “What your team says in the first 30 seconds determines everything” … was all…