By Larry Darnell, FDA Director of Information Systems The title refers to an Aretha Franklin song and the first time I heard it, I struggled to understand what that even means (it refers to checking someone out). Now it has…
Tag: communication
Referral and Negligent Referral in a Dental Practice
By Kim Hathaway, RN, CPHRM, Patient Safety Risk Manager, The Doctors Company Failure to diagnose and failure to refer are common issues seen in dental claims. Dental practice claims alleging failure to refer, or failure or delay in diagnosis may…
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Good Communication Improves Patient Care
Donald Wood, CRNA, CPHRM, Patient Safety/Risk Manager, The Doctors Company Multiple studies have shown that communication challenges can cause health care errors and complications. Dentists regularly provide care to patients who require a health care team with several medical specialties.…
Beyond the Bite 