Management of Treatment Complications

By Sue Wilson, MBA, CPHRM, Patient Safety Risk Manager, The Doctors Company Even when a patient is provided with care that meets the standard of care, complications may arise during, or as a result of, the treatment provided. It often…

Is Your Patient a Victim of Human Trafficking?

By Amy Wasdin, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company Most health care providers are aware of their role and responsibility to identify and report victims of child abuse, elder neglect and domestic violence. However, there is…

Challenges for Pediatric Dentistry

By Kim Hathaway, MSN, CPHRM, CPHQ, Patient Safety Risk Manager, Department of Patient Safety and Risk Management at The Doctor’s Company Identifying legal guardianship and the rights of parents can reduce risk prior to treating a minor. Treatment of a…

Why Soliciting New Patients by Phone is Different Than Advertising by Mail

By Graham Nicol, Esq., Health Care Risk Manager, Florida Bar Board Certified Specialist (Health Law) Q: In Florida, a dentist cannot lawfully solicit members of the public to become patients either in-person or by telephone. Does that mean dentists can…