An Early Bite with Dr. John Paul: “I’m Gonna Pierce My Tongue!”

By Dr. John Paul, FDA Editor Having had more than my share of stitches and staples, I really can’t imagine electively poking holes in my person. You can imagine my dismay and confusion when someone comes in with a new…

It’s Not OK to Call Someone a Deadbeat and 18 Other Things Dentists Need to Know About Debt Collection

By Graham Nicol, Esq., Health Care Risk Manager, Florida Bar Board Certified Specialist (Health Law) Q: In Florida, what is the definition of debt collection? If I have a patient who owes me $100 can we call that patient and…

An Early Bite with Dr. John Paul: “Can’t I Just Get This Done at the Mall?”

By Dr. John Paul, FDA Editor When it comes to teeth whitening, how often do patients ask, “Why can’t I just get this done at the mall?” — which is patient speak for “I don’t want to pay what I…

An Early Bite with Dr. John Paul: “Why Are You Sending Me to a Specialist?”

By Dr. John Paul, FDA Editor We’ve all had the patient who does most of what we suggest but never wants to leave our office. What do you say when your patient asks, “Why do I have to go to…