Why Soliciting New Patients by Phone is Different Than Advertising by Mail

By Graham Nicol, Esq., Health Care Risk Manager, Florida Bar Board Certified Specialist (Health Law) Q: In Florida, a dentist cannot lawfully solicit members of the public to become patients either in-person or by telephone. Does that mean dentists can…

An Early Bite with Dr. John Paul: “Are You on My Insurance?”

By Dr. John Paul, FDA Editor What do you want your staff to say when a patient asks some variation of, “Why aren’t you on my insurance plan?” This is usually asked with the hidden threat or just basic confusion…

Scary Good Web Design Tips from Officite

By Kevin Rach ​ Beware, dear reader, and steel your nerves before continuing further in this article. The stories contained herein are the unfortunate tales of dentists and patients attempting to connect with each other through mismanaged and long-neglected practice…

Dental Patients with Special Needs

FDA President Dr. Ralph Attanasi and Today’s FDA have partnered to bring you a special video to correspond with his column, “@ralph,” in each issue. The Sept/Oct issue focuses on special needs, and in the video below, Dr. Attanasi provides…