By Drew Eason, FDA Executive Director
We all feel a bit overwhelmed these days. Information comes to us from so many sources: email, television, phone calls, texts, Facebook, Instagram, Twitter, LinkedIn, Snapchat and so on. I recently decided to sell my fairly new Apple Watch, as it was one more thing that buzzed and rang and did other things to get my attention — it was too much!
With this information overload, it is no wonder we sometimes miss the information sent to us that actually is important or helpful. A frequent phone call we get at the Florida Dental Association (FDA) office from members is: “Why didn’t the FDA let members know about X?” And more times than not, we’ve shared the information with members on multiple platforms: Today’s FDA, News Bites, Facebook, etc. But that information overload gets in the way, and we completely understand and sympathize.
Members shouldn’t be embarrassed about missing something — we all do. Instead, if there is something a member needs or has a question on, he or she can simply pick up the phone and call the FDA. That’s why we’re here: to help you succeed. Rather than spending your valuable time researching something or getting frustrated online trying to find an answer, call the FDA. There is a good chance we have what you are looking for. If not, it might be something other members need and we’ll work to get the information or direct you to the best place for it. It’s that easy: Dial 800.877.9922!
Now, we all have days where we just don’t want to talk to an actual person. We understand! So we’ve created a “chat” function on our website — just go to the member section and you’ll see the button. Staff will be on hand 8 a.m. to 5 p.m. to answer your questions via chat if that’s what you prefer.
Now you can go back to responding to emails, Facebook messages, LinkedIn requests, etc.!