By Dr. John Paul, FDA Editor Lately, I’ve had a run of patients who are reluctant to have — or are flat-out refusing — dental radiographs. I’ve let a few patients go because I believe it is beneath the standard of care…
By Dr. John Paul, FDA Editor Lately, I’ve had a run of patients who are reluctant to have — or are flat-out refusing — dental radiographs. I’ve let a few patients go because I believe it is beneath the standard of care…
By Moore Communications Group Developing a Crisis Communications Protocol for Your Practice What is a crisis? In the context of crisis communications, a crisis is an incident or issue that can challenge the public reputation of an individual or organization.…
By Cathy Jameson, Ph.D., founder of Jameson Management It’s something dental teams hear patients say almost every day. But the question is, what do patients really mean when they say, “I’ll think about it”? And, how can dental teams best…
Read More What to Say When Patients Say, “I’ll Think About it.”