An Early Bite with Dr. John Paul: “How Safe Are Dental X-rays? Why do I Have to Get Them Every Year?”

By Dr. John Paul, FDA Editor Lately, I’ve had a run of patients who are reluctant to have — or are flat-out refusing — dental radiographs. I’ve let a few patients go because I believe it is beneath the standard of care…

What to Do When a Crisis Happens

By Moore Communications Group Developing a Crisis Communications Protocol for Your Practice What is a crisis? In the context of crisis communications, a crisis is an incident or issue that can challenge the public reputation of an individual or organization.…

What to Say When Patients Say, “I’ll Think About it.”

By Cathy Jameson, Ph.D., founder of Jameson Management​ It’s something dental teams hear patients say almost every day. But the question is, what do patients really mean when they say, “I’ll think about it”? And, how can dental teams best…