By Moore Communications Group Developing a Crisis Communications Protocol for Your Practice What is a crisis? In the context of crisis communications, a crisis is an incident or issue that can challenge the public reputation of an individual or organization.…
Tag: ADA
Talking Points on Electronic Cigarettes
What to Say When Patients Say, “I’ll Think About it.”
By Cathy Jameson, Ph.D., founder of Jameson Management It’s something dental teams hear patients say almost every day. But the question is, what do patients really mean when they say, “I’ll think about it”? And, how can dental teams best…
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Create Your Hurricane Crisis Plan Now!
By Carrie Millar, MBA, CAE, FDA Services Agency Manager Life in sunny Florida can have many benefits; relatively warm weather year-round and access to beautiful beaches are just two upsides of living and practicing in this state. However, there also…
Beyond the Bite 