ADA Website Accessibility Compliance: How to Protect Your Practice

By Officite The focus of “ADA compliant” websites has become a hot topic of discussion lately. You’ve likely heard of the issue by now, but perhaps you’re not entirely sure what it means for your practice. Is it really true…

Referral and Negligent Referral in a Dental Practice

By Kim Hathaway, RN, CPHRM, Patient Safety Risk Manager, The Doctors Company Failure to diagnose and failure to refer are common issues seen in dental claims. Dental practice claims alleging failure to refer, or failure or delay in diagnosis may…

Good Communication Improves Patient Care

Donald Wood, CRNA, CPHRM, Patient Safety/Risk Manager, The Doctors Company Multiple studies have shown that communication challenges can cause health care errors and complications. Dentists regularly provide care to patients who require a health care team with several medical specialties.…

Pictures are Worth a Thousand Words

In this video, Dr. Mark Kleive shares the value of taking a hands-on photography course for every dental practice.   Dr. Mark Kleive will be speaking at FDC2017 and presenting three courses. On Thursday, June 22, his course, "The Fun…