By Kim Hathaway, RN, CPHRM, Patient Safety Risk Manager, The Doctors Company Failure to diagnose and failure to refer are common issues seen in dental claims. Dental practice claims alleging failure to refer, or failure or delay in diagnosis may…
Read More Referral and Negligent Referral in a Dental Practice
By Kim Hathaway, MSN, CPHRM, CPHQ, Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company A celebrity dentist performed excessive treatment and committed ethical violations. A 46-year-old male was evaluated by a general dentist,…
Read More Case Study: Unethical Treatment Leads to Lawsuit and Dental Board Action
By David O. Hester, FASHRM, CPHRM, Director, Department of Patient Safety and Risk Management Obtaining written and verbal informed consent and patient response to follow-up care are crucial steps to improve patient safety and mitigate risk in your practice. The…
Read More Case Study: Documentation and Scope of Practice Issues
By Dr. Payam Ataii A Case Study Using the Propel System® with Invisalign® In the following case study (Figs. 1a and 1b) I used the Propel System® (Propel Orthodontics) in conjunction with Invisalign® clear aligner therapy (Align Technology) (Fig. 2).…
Read More Reducing Aligner Challenges and Increasing Patient Compliance
Beyond the Bite 